Outstanding guest service characterizes every 5-star hotel in Fishovo. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels must offer top-rate amenities to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.