Exemplary guest service is the defining feature of every 5-star hotel in Florestopolis. From the instant you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. Additionally, hotels must offer upscale amenities to meet the standard for a 5-star rating. These can include deluxe baths, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.