Outstanding guest service is the hallmark of every 5-star hotel in Follett. From the moment you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room massage treatments. On top of that, hotels have to feature top-rate amenities to obtain a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.