Exemplary guest service is integral to every 5-star hotel in Franceville. From the moment you enter the lobby, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels have to offer top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.