Exceptional guest service is the defining feature of every 5-star hotel in Fraserburg. From the moment you enter the lobby, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. On top of that, hotels have to offer top-rate conveniences to be entitled to a 5-star rating. These can include deluxe baths, a wellness center, pools, fine dining kitchens and knowledgeable concierge.