In Geladi, a hotel needs to provide a certain level of upscale conveniences to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like nightly turn-down services, concierge services and in-room massages. Some may also offer extra touches such as welcome gifts.