Exceptional guest service is the hallmark of every 5-star hotel in Gitega. From the moment you enter the lobby, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. Additionally, hotels have to feature superior amenities to meet the standard for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.