Faultless guest service characterizes every 5-star hotel in Gorkino. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities and tours or providing a nightly turn-down service. Additionally, hotels have to feature superior conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.