Impeccable guest service is the hallmark of every 5-star hotel in Gorkovskiy. From the instant you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. On top of that, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.