Exceptional guest service is at the heart of every 5-star hotel in Greenbush. From the moment you arrive, staff are at your beck and call, whether arranging customized tours or providing in-room beauty treatments. Also, hotels have to offer upscale conveniences to obtain a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.