Exemplary guest service characterizes every 5-star hotel in Gresham. From the minute you step through the door, staff cater to your every whim, whether arranging customized tours or providing a turn-down service. On top of that, hotels must feature upscale conveniences to be entitled to a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.