In Greytown, a hotel is required to offer a certain level of upscale amenities to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches such as welcome gifts.