In Hamilton, a hotel needs to provide a specific level of upscale conveniences to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer special touches like welcome gifts.