Exceptional guest service is integral to every 5-star hotel in Hamlin. From the instant you arrive, staff attend to your every need, whether arranging customized tours or providing a nightly turn-down service. On top of that, hotels must offer top-rate amenities to qualify for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.