Flawless guest service is the foundation of every 5-star hotel in Hardesty. From the minute you step through the door, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels have to offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.