Flawless guest service is integral to every 5-star hotel in Harvey. From the instant you arrive, staff attend to your every need, whether arranging valet parking or providing in-room massages. In addition, hotels must offer upscale amenities to be eligible for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic kitchens and knowledgeable concierge.