Flawless guest service is the foundation of every 5-star hotel in Horrocks. From the minute you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. Also, hotels must offer top-rate conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.