In Hostikka, a hotel must provide a certain number of upscale features to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer extra touches like a welcome gift.