Faultless guest service characterizes every 5-star hotel in Idlewild. From the minute you step through the door, staff attend to your every whim, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels must offer upscale amenities to meet the standard for a 5-star rating. These can include luxury bath products, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.