In Ihiala, a hotel needs to provide a certain number of upscale amenities to earn a 5-star rating. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their superior standard of service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.