In Inger, a hotel is required to offer a specific number of high-end conveniences to earn 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can look forward to things like nightly turn-down services, in-room massages and concierge services. Some may also offer thoughtful touches such as a welcome gift.