In Itokama, a hotel must provide a certain amount of top-notch amenities to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer thoughtful touches like a welcome gift.