Exemplary guest service is integral to every 5-star hotel in Jan Kempdorp. From the second you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. In addition, hotels have to feature upscale amenities to be considered for a 5-star rating. These can include luxury baths, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.