In Jättendal, a hotel must offer a certain number of upscale conveniences to earn a 5-star rating. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.