Exemplary guest service is the foundation of every 5-star hotel in Jema. From the minute you arrive, staff cater to your every need, whether recommending activities and tours or providing a turn-down service. What's more, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gourmet kitchens and knowledgeable concierge.