Faultless guest service is at the heart of every 5-star hotel in Joao Dourado. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massage treatments. Also, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.