Impeccable guest service is the hallmark of every 5-star hotel in Kaintiba. From the instant you arrive, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. Also, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury bathrobes, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.