Outstanding guest service is the defining feature of every 5-star hotel in Kampung Suasa. From the moment you arrive, staff attend to your every whim, whether recommending activities and tours or providing in-room massage treatments. What's more, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury bath products, a wellness center, swimming pools, fine dining restaurants and knowledgeable concierge.