In Kampung Tokong, a hotel needs to provide a specific amount of upscale features to be rated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.