Outstanding guest service is the hallmark of every 5-star hotel in Kayongozi. From the minute you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room massages. Also, hotels have to feature superior amenities to be considered for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.