In Kearsarge, a hotel needs to provide a specific number of upscale features to be designated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer additional touches like welcome gifts.