In Kenema, a hotel must provide a specific level of upscale conveniences to earn a 5-star rating. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer special touches like a welcome gift.