In Keren, a hotel must offer a certain amount of top-notch amenities to earn 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may also offer extra touches such as a welcome gift.