In Kesudalen, a hotel must provide a certain level of upscale features to be designated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer extra touches like welcome gifts.