Impeccable guest service characterizes every 5-star hotel in Kinervay. From the moment you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massages. Also, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.