Flawless guest service characterizes every 5-star hotel in Kirakira. From the minute you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. What's more, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.