In Kirkovo, a hotel needs to provide a certain amount of upscale features to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches like welcome gifts.