Faultless guest service is integral to every 5-star hotel in Kocani. From the instant you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. What's more, hotels have to feature top-rate conveniences to qualify for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.