In Kochkor, a hotel is required to offer a specific number of high-end amenities to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer thoughtful touches such as welcome gifts.