Flawless guest service characterizes every 5-star hotel in Kogalym. From the moment you arrive, staff cater to your every whim, whether arranging customized tours or providing a nightly turn-down service. Additionally, hotels have to offer top-rate amenities to obtain a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.