In Kollur, a hotel needs to offer a certain number of upscale amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer additional touches like welcome gifts.