Exemplary guest service is the hallmark of every 5-star hotel in Kotabangun. From the minute you step through the door, staff cater to your every whim, whether offering luggage assistance and storage or providing a turn-down service. Plus, hotels have to feature upscale conveniences to qualify for a 5-star rating. These can include luxury toiletries, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.