Outstanding guest service is the defining feature of every 5-star hotel in Koumbia. From the minute you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing a turn-down service. In addition, hotels have to feature top-rate amenities to obtain a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.