Exemplary guest service is at the heart of every 5-star hotel in Koyevo. From the moment you arrive, staff are at your beck and call, whether recommending activities or providing in-room massage treatments. On top of that, hotels have to offer top-rate amenities to be considered for a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.