Exemplary guest service is the defining feature of every 5-star hotel in Kreva. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massages. Also, hotels have to feature superior amenities to meet the standard for a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.