Impeccable guest service is at the heart of every 5-star hotel in Kudryavtseva. From the second you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.