Impeccable guest service is the defining feature of every 5-star hotel in Lacanja. From the moment you enter the lobby, staff attend to your every whim, whether arranging customized tours or providing a nightly turn-down service. In addition, hotels have to offer superior conveniences to obtain a 5-star rating. These can include deluxe baths, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.