Impeccable guest service is at the heart of every 5-star hotel in Lam Huai Lua. From the second you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.