In Lancaster, a hotel needs to offer a certain amount of upscale conveniences to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer extra touches such as welcome gifts.