Flawless guest service is at the heart of every 5-star hotel in Leader. From the minute you arrive, staff attend to your every need, whether arranging valet parking or providing a nightly turn-down service. Also, hotels have to feature top-rate amenities to obtain a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.